“We have had to have two service calls: once in a snow storm and once on Halloween. Both times the technicians were very helpful and corrected the problem. We are very pleased with the service from Rural Gas. Everyone at the company is very helpful and polite. We also enjoy receiving the newsletter, which provides updated information we would not have know. Also, I am pleased you are starting the EZ-Pay system. We just did a monthly budget and were trying to figure out how to include the winter heating bill. This makes it so much easier!”
Mary Ann G, Oxford, CT
“I am completely satisfied with Rural. I have never run out of gas in all the years we have had you and we have a very bad driveway, which you always keep in mind when the snow is coming. It’s appreciated. Thank you.”
Janet P., Oxford, CT
“We were oil customers. Bob listened to our needs, hooked us up with a great installer and we converted to propane. It is the best move we ever did! Thanks Bob.”
Jim V., Shelton, CT
Everyone likes to hear good things said about themselves, and our staff and service employees are no different.
But we’re posting these customer testimonials so that people who are looking for petroleum gas sales and service support can go beyond what we say in our website to what others say about us. Hopefully, this will help you to become a customer.
It’s that word-of-mouth that builds strong companies, and we thank everyone who helps us spread the word about how hard we work to gain each customer’s trust and enthusiasm toward our company.
In a day that that is marked by impersonal means of customer service, it was refreshing to deal with a company that bought a bit of “Mayberry.”
I contacted The Rural Gas Company regarding a time-sensitive issue with a tank permit. Not only did you and your staff resolve the issue, it was resolved with a standard of excellence not often found in business today. Your company dealt with my problem with a sense of urgency and made me feel like I was the only customer that mattered.
The Rural Gas Company far exceeded my expectations in customer service. Once again, thank you, to you and your entire staff.
Should you ever need a business referral, please do not hesitate to contact me.
With best regards,
Greg J, Shelton, CT
Dear Rural Gas Company,
I would like to thank you for helping me out during the winter months. My floor furnace gave up on me November 20th, 2008, at 2:00 in the morning. I called, you came and helped set up vent-free heaters. I used them throughout the winter but I knew I needed to get a permanent source of heat for this coming season. I recently had a Buderus boiler installed with baseboard heaters. I am still staying with propane fuel and am happy to continue my account and services with you. Your company and employees are great. Thank you for my propane fuel deliveries and I continue to look forward to more years of services with you.
Hope you hade a great summer, see you this Winter, thanks again.
Laura Jean G., Salisbury, CT
My husband Jeff and I are extremely pleased with the service and support we receive with Rural Gas. We truly feel they care deeply about their commitment to the customer and they have always been there for us. In particular, your customer service representative, Ann Rowan, who has gone the extra mile to help us develop an energy plan to meet our budget. I don’t know where we’d be without Ann, her kindness, understanding, and expertise has made us a customer for life. Choosing Rural Gas has saved us money and eliminated headaches. Put simply, choosing Rural Gas has been one of the best decisions we’ve ever made.
Christine & Jeffrey S., Weston, CT
Once again, due in great part to generous donors like you, The Kennedy Center’s Annual Dinner Cabaret/Auction was very successful. This year our theme was “Destination Unknown!” and many of our guests dressed in fashions from around the world. We saw Scotsmen in kilts, Russian Cossacks and Indians in saris! We greatly appreciate your purchase of a $125.00 ad for the event program.
As you know, The Cabaret/Auction benefits children with disabilities and special needs. Over the past 17 years we have been able to raise over half a million dollars to provide supports for them. Your support directly impacts these children, and we are very grateful.
Christine Donahue B
On behalf of Saint Jude Church and Monsignor Sabia, I would like to thank you once again for your very generous donation of the use of two propane gas tanks and for all the propane that we used at this year’s Italian Festival. Your service was outstanding, both in delivering and setting up the tanks on Monday and refilling them on Friday.
With your support this year’s festival was our most successful ever! I have enclosed a copy of a flyer that was distributed with this week’s bulletin to our parishioners at all masses.
Once again, thank you for your donation to the parish. It’s deeply appreciated.
Peter S. L
Chairman, St. Jude Italian Festival
Cc: Monsignor John S, Pastor
Thank you for taking time to assemble and deliver the Broilmaster Deluxe Gas Grill to Mr. Chris Voytek, 24 Taquoshe Place, Fairfield, Connecticut. He was Briggs and Stratton Dream Backyard winner. We are shipping a patio heater. You do not need to do anything but deliver that along with the grill.
Your efforts help make this a positive experience for this winner and help us promote the Broilmaster brand and grow the business for everyone.
Your payment, in the form of a check or credit memo, will be sent to you as soon As you have delivered the grill. Please fax or mail me the paperwork.
If you have any questions, please feel free to call me.
Transportation Logistics Manager
On behalf or the 2008 Hazardous Materials Technician course members, I wish to extend sincere thanks to you for taking time out of your day to assist us in training on pressurized tank trucks. The presentation was extremely helpful and ALL the feedback following your program was positive. Know that we don’t take this kind of help for granted. If there is anything we can do for you and your company in the future, please let us know.
Joseph V. C
FCHM Training Committee
Contact us today to speak with us personally about how we can be your dedicated propane gas sales and service provider!